Terms and Conditions at Baby Steps

These terms and conditions apply to all sessions given by Baby Steps. By booking with Baby Steps on the telephone or by email together with payment, you accept these terms and conditions.


Payment Terms:

The applicable cost for each session is payable in full at least 14 days before each session. The cost of the session is payable by cheque to ‘Baby Steps’ and should be sent making reference to the name of the session booked, the time and venue to Baby Steps, 77 Brook Road South, Brentford, Middlesex TW8 0NP.

Unless the Course Fee is paid in full 14 days prior to session date, Baby Steps reserves the right to refuse undertaking the course and to allocate the place to another person. Subject to exceptional circumstances at the full discretion of Baby Steps.



You can give verbal or written notice of cancellation in advance of attending a scheduled course in which case the following cancellation fees will then be payable:

More than 14 days in advance of the scheduled date = None

Between 7 and 14 days in advance of the scheduled date = 50%

Less than 7 days before the scheduled date = 100%


Course Materials and Copyright:

The cost of the session includes all materials supplied during the session. Baby Steps is the copyright owner of all course materials with the exception of materials clearly published by third parties. Baby Steps copyright materials may only be used by the person attending the course for their personal use.



All training and advice given by Baby Steps is done by following guidelines provided by the appropriate councils. Information given by Baby Steps is to the best of our knowledge, up to date and evidence based, Baby Steps cannot accept any responsibility for misinterpretation of the advice given. Baby Steps always advises if parents or carers are at all concerned about the health of their child they should seek medical advice. The information provided, either on this website or any documentation provided is for general information only and should not be treated as a substitute for medical advice given by a doctor or any other health professional. Baby Steps is not responsible or liable for any diagnosis made or actions taken by a user based on this information.



Baby Steps, in accordance with the Nursing and Midwifery Council Code of Conduct (2002) will strictly maintain confidentiality. However if a parent or carer disclosed information to a member of the Baby Steps team which caused ‘Child Protection’ concerns, it would be necessary, with the knowledge of the person disclosing to act appropriately.


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 First Aid 

First Aid

Enabling you manage a range of emergencies right through to everyday situations. 




For babies of 4 - 6 months onwards, with step by step advice on how and when to introduce solids.


For More Information

Complete our booking and enquiries form or alternatively call us on: 07796 942771