The ‘Top 5’ Options for Where to Get Help

By Katherine Whitby – 29th October 2016


One of the most common questions parents understandably have is when to get help, which we cover in relation to many scenarios in the Baby Steps First Aid course. However, key to this is to know what help is available to you.




Have your pen at the ready!

Here are the ‘Top 5’...

Stick them up on your notice board and on speed dial on your phone! Also make sure Grandparents, Nannies and Babysitters are aware of them all.

These are the options available to you starting with the less urgent:

  • NHS 111 is a 24 hour NHS non-emergency number. Call 111 free when you need medical help fast but it's not a 999 emergency. This is a very useful service especially in the middle of the night. They will sign post you to the Pharmacy, out of hours GP appointment or to A&E

  • The Pharmacy is a great resource and nowadays they are open longer hours. They have a wealth of knowledge of the huge range of products, which are available for children. Some are a ‘Minor Aliments Centre’ which can diagnose and treat, saving you waiting for a GP appointment

  • Your GP or Paediatrician – who to see if your child is unwell and requires medical attention

  • Walk in and Urgent Care Centres for minor illness and minor injuries

  • Your local Paediatric Accident and Emergency – as the name says for Emergencies. You can go yourself or call 999 for an ambulance. Consider if your child is well enough to be in a car seat and if you can safely drive and park in making your decision as to how to get there. Make sure you know where you nearest Paediatric A&E is to access children’s services.



If you are going away in the UK or abroad make sure you know where to seek help, should you need it:

  • Emergency numbers - UK 999/ Europe 112/ USA 911, if you are staying outside of Europe make sure you know the emergency number. Not something we necessarily routinely had on our holiday list before having children!

  • Local medical facilities to where you are staying – what is nearby for both general medical advice and emergency services?

  • Make sure you take up to date First Aid and Medical Kit

  • Take your ‘Red book’ with you as this will provide useful information to the health professionals as well as spellings of names and addresses!

Were you aware of all these services? What have your experiences been of using them? I would love to hear from you.
Next time I will be sharing tips on how to manage the often all too common ‘common cold’!

Take Care,
Katherine x


Please note:

The information provided above is for general information only and should not be treated as a substitute for medical advice given by a doctor, health visitor, or any other health professional. Baby Steps is not responsible or liable for any diagnosis made, or actions taken by a user based on this information.


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